SHIPPING POLICY

Effective Date: 11-01-2026

This Shipping Policy governs the shipping and delivery of products purchased from ZENTRACART PRIVATE LIMITED (“Company,” “we,” “us,” or “our”) through our website zentracarts.com.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Shipping Coverage

ZENTRACART PRIVATE LIMITED currently provides shipping services across India through reliable third-party logistics and transport partners. Shipping availability may vary depending on product type, order volume, and delivery location.

2. Order Processing Time

  • Orders are processed within 1 to 3 business days after successful payment confirmation.
  • Processing time may vary for bulk or wholesale orders.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Shipping & Dispatch

  • Once an order is dispatched, shipment details may be shared via email or phone, where applicable.
  • Dispatch timelines may vary depending on product availability, order size, and logistics arrangements.

4. Estimated Delivery Time

  • Estimated delivery time ranges between 3 to 7 business days from the date of dispatch.
  • Delivery timelines may vary based on the destination, courier partner, weather conditions, or unforeseen logistical delays.

5. Shipping Charges

  • Shipping charges, if applicable, will be clearly communicated during order confirmation or included in the invoice.
  • For bulk or wholesale orders, shipping charges may vary depending on quantity, weight, and delivery location.

6. Delivery Conditions

  • Customers are responsible for providing accurate and complete delivery information at the time of placing the order.
  • ZENTRACART PRIVATE LIMITED shall not be held responsible for delivery delays or failures caused by incorrect or incomplete address details.

7. Delays & Force Majeure

We shall not be liable for delays or non-delivery caused due to circumstances beyond our control, including but not limited to:

  • Natural disasters
  • Transportation strikes
  • Government restrictions
  • Logistics partner delays
  • Weather conditions

8. Damaged or Missing Shipments

  • Customers are required to inspect products upon delivery.
  • Any damage, leakage, or missing items must be reported within 48 hours of delivery.
  • Claims raised after this period may not be eligible for resolution.

9. Bulk & Wholesale Orders

  • Bulk or wholesale orders may be shipped via specialized transport arrangements.
  • Delivery timelines and shipping charges for such orders may differ and will be communicated separately.

10. Contact Information

For any questions related to shipping, delivery status, or logistics, please contact us:

📧 Email: Zentracartp@gmail.com
📞 Phone: +91-9171635771
📍 Address:
Head office address:-
S-34, MAHARANA PRATAP, KANIPURA,
UJJAIN, UJJAIN – 456001

11. Changes to Shipping Policy

ZENTRACART PRIVATE LIMITED reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.